Getting in Touch
You will find most of the answers you require in our Frequently Asked Questions, our Privacy Statement and the Online Ordering Service Terms and Conditions.
General Enquiries & Online Order Questions
If you need to speak to our Retail Customer Service Centre please email us at customerservicemalaysia@travelex.com
Complaints & Disputes (Retail)
If you have a complaint about any of the services provided by Travelex Retail Malaysia, please send full details by email to currencyservices.servicequality@travelex.com
Our team can also be contacted by telephone on 1800 816 087. Lines are open 24 hours a day, 7 days a week, 365 days a year
Currency Availability
If you have a question about currency availability, please contact your local store.
Questions about Travelex
If you have a question about the Travelex business, please visit the Travelex corporate website
Careers in Retail
For more information on current positions available and Travelex Retail's recruitment philosophy, please click here.