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Dear valued customers,

We are sorry to inform that our order online service is not available right now.

This is as a result of a software virus. Upon discovery of the virus as a precautionary measure, Travelex immediately took all its system offline to prevent further spread of the virus across the network.

Whilst the investigation is still ongoing, to date our investigation shows that customer data has not been compromised.

We have now contained the virus and are working to restore our systems and resume normal operations as quickly as possible.

Travelex’s network of branches continue to provide foreign exchange services manually.

You may visit us in-store:

Our currency exchange stores are open 7 days a week.

We deeply apologise for any inconvenience caused to you as a result.

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